A supply chain support story

As the care models and the financial models in healthcare started evolving over the past years, the concept of Carefluent Connect came to Teresa Dail who is now, President of Carefluent Connect. Teresa has had a long career in healthcare. From her time as an ICU nurse early in her career, to becoming a nursing advisor to supply chain leaders and eventually getting promoted to Chief Supply Chain Officer at Vanderbilt University Medical Center—her deep connection and commitment to patients is always at the center of what she does. After critically looking at the entire continuum of care and the needs of our patients and clinicians, Teresa noticed gaps in the Durable Medical Equipment (DME) experience—she couldn’t find a company that handled both DME facilitation and services for patients to the satisfaction of our patients or providers—so she presented the concept of Carefluent Connect to executive leadership at Vanderbilt and received approval to move forward with this company. The company is not only focused on DME needs but other services and goods that our patients will require to support their health or assist in their care. Backed by a dedicated team, the Carefluent Connect approach was designed by physicians for patients.

“If Carefluent Connect accomplishes what we know it can, we’ll see a positive outcome in the patient experience, population health, cost reduction and care-team well being. This will be a gift back to patients. Just because I’m no longer at their bedside doesn’t mean they aren’t the most important thing to me.”

-Teresa Dail, President